HOW TO RECOVER YOUR YAHOO MAIL ACCOUNT
This blog explains various solutions for recovering access to your Yahoo mail account.
N.B. Accounts that have had absolutely no activity in the past 12 months are at risk of being deleted. Abandoned and obsolete accounts are often quickly deleted from the server, making account recovery impossible.
FORGOT YAHOO ID
If you have forgotten your Yahoo ID, head over to Yahoo’s Account Recovery Wizard page. Follow the step-by-step instructions to recover your account information.
RESET A FORGOTTEN PASSWORD (PARTNER ACCOUNTS)
Use the Sign-in Helper to reset your Yahoo password and regain access to your account. For account security, Yahoo only displays some of the options. The system determines which options to display, based on factors like from where you’re signing in and the your account’s recovery settings.
CHANGE, RECOVER, OR RESET YOUR YAHOO PASSWORD (PARTNER ACCOUNTS ONLY)
In order to change your password using a mobile web browser, go to the Yahoo Account Info > Menu > Account Security > Change password. Enter and confirm your new password. Then, click Continue.
A confirmation will appear. Click Continue to finish.
RESET A FORGOTTEN PASSWORD
Use the Sign-in Helper to reset your Yahoo password and regain access to your account. For account security, Yahoo only displays some of the options. The Yahoo system determines which options to display based on factors like from where you’re signing in, your account’s recovery settings, your mobile phone number, and your alternate email address.
Go to the Sign-in Helper. There, enter your phone number or email address, and click Continue. If prompted, enter the CAPTCHA code.
If you can receive text messages to the number listed, click Yes, text me an Account Key. If you have access to the email address listed, click Yes, send me an Account Key. Depending on the option you’ve selected, Yahoo will send an Account Key to your phone or email. Enter the Account Key that Yahoo sent in the field provided, then click Verify.
Select an account to reset from the list connected to your mobile number or email address, and click Continue.
RECOVER YAHOO PASSWORD USING YOUR SECRET QUESTIONS
If, when you created your account, you registered secret questions, you will no longer be offered to use them to recover your account. Yahoo has done away with secret questions.
RECOVER YAHOO PASSWORD WITHOUT YOUR SECRET QUESTIONS
As mentioned before, Yahoo has done away with secret questions. Instead, go to the Password Helper, and enter your email address. If you have a mobile number, listed on your account, the Password Helper will show it. If you don’t, click No, I can’t receive text. You’ll see your alternate email address. If you have access to that email account, click yes, email me.
A “Recover access to your Yahoo account” email will be sent to your alternate email address. Enter the verification code that Yahoo sent to you in the email, then click Submit. Enter the code to access your account.